Lisa Flores has been an integral part of the success of the Columbus Hospitality Group for over 17 years. A Texas native, Lisa moved to Boston to attend Boston University where she graduated with a Bachelor of Science in Business Management and a concentration in International Management. She was hired as a hostess at Mistral in June 2001, and was soon promoted to Reservations Manager in 2003 after impressing General Manager Mark D’Alessandro and Chef/Owner Jamie Mammano with her dedication to hospitality.
In 2004, Lisa was promoted again to Special Events Manager for Mistral’s private dining room, le Salon du Mistral. As Events Manager, she planned and executed all private events as well as full restaurant buyouts. Her commitment to consistency and her ability to make guests feel at home has enabled her to produce successful events for Mistral’s clientele for many years. In 2008, Lisa was promoted to Director of Sales and Marketing, and spearheaded marketing campaigns for the opening of all additional properties in the Columbus Hospitality Group. Today, this includes Mistral, Teatro, Sorellina, Mooo, L’Andana and Ostra restaurants as well as the Inn at St. Botolph and XV Beacon Hotel. She continues to plan private events and restaurant buyouts for Mistral, Ostra, Teatro and Sorellina while managing all marketing campaigns, media relations, and branding for CHG.
Recognizing the need for a more formal network for event planners within the restaurant industry, Lisa founded the Society for Event Planners: Restaurant Venues (SERV) in 2016. SERV is an organization of private event managers that hosts quarterly panel discussions focusing on topics such as the value of private events in the restaurant’s bottom line, hospitality marketing, public relations and more. It quickly caught the attention of dozens of top restaurateurs and planners in and around Boston, as well as publications such as The Boston Globe and Boston Common Magazine. SERV aims to provide a network for people in the industry to learn from each other and grow their businesses, and Lisa hopes to continue its success in the years to come.